Lesson 3: Travel & Reservations – Planning, Changes, and Polite Complaints
Master reservations and travel in Italian: booking, making changes, special requests, and handling complaints with confidence and courtesy.
About this lesson
In this lesson, you'll practise the language you need for real-life travel situations: checking availability, making and modifying reservations, dealing with delays, and expressing preferences or minor complaints in a polite and natural way. We'll combine past and future tenses with conditional and modal forms so you can speak with confidence and fluency.
40 minutes
What you'll learn
- Make enquiries and complete bookings for accommodation or transport.
- Check availability, cancellation policies, and refund conditions.
- Describe delays, schedule changes, and their consequences.
- Express preferences and formulate polite complaints and requests.
- Use the right vocabulary and courteous structures in complex everyday situations.